Welcome to Pattan Tour and Travels. By booking any service with us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Company Information

Business Name: Pattan Tour and Travels
Address: Mian Mohalla, Pattan, Baramulla, Jammu and Kashmir – 193121
Email: pattantourandtravels@gmail.com
Phone: +91 9419773416 / +91 6006845778

2. Booking Policy

• All bookings must be confirmed through our official contact details.
• Customers may be required to pay an advance amount to confirm the booking.
• Booking confirmation will be provided via phone, email, or message.

3. Payment Terms

• Payments can be made through cash, bank transfer, or other accepted payment methods.
• Full payment must be completed before the start of the trip or service unless otherwise agreed.

4. Cancellation and Refund Policy

• If a booking is cancelled by the customer, cancellation charges may apply depending on the timing of the cancellation.
• Refunds, if applicable, will be processed within a reasonable time.
• In case of unavoidable circumstances (weather conditions, government restrictions, road closures, etc.), the company reserves the right to reschedule or cancel the service.

5. Travel Responsibilities

• Customers are responsible for carrying valid identification and required travel documents.
• Passengers must follow safety instructions provided by the driver or company staff.
• The company is not responsible for delays caused by traffic, weather conditions, or other unforeseen events.

6. Liability

• Pattan Tour and Travels will take all reasonable measures to ensure safe and comfortable travel.
• However, we shall not be liable for loss of personal belongings, injuries, accidents, delays, or damages caused due to circumstances beyond our control.

7. Vehicle Use

• Customers must maintain cleanliness and proper behavior inside the vehicle.
• Any damage caused to the vehicle by passengers will be charged accordingly.

8. Changes to Itinerary

• The company reserves the right to modify travel routes or itineraries due to weather, road conditions, or safety concerns.

9. Privacy Policy

• Personal information provided by customers will be used only for booking and communication purposes.
• We do not share customer information with third parties except where required by law.

10. Acceptance of Terms

By using our services, booking a tour, or traveling with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

For any questions or concerns, please contact us at:
Email: pattantourandtravels@gmail.com
Phone: +91 9419773416 / +91 6006845778